Robert Johnston
- Auteur
Boeken van Robert Johnston
Robert Johnston
Graham Clark
Service Operations Management
Service Operations Management, 6th edition is a leading text in the field and provides an understanding of how service performance can be improved in organisations.
Meer
Nigel Slack
Alistair Brandon-Jones
Robert Johnston
Essentials of Operations Management
Gain a comprehensive understanding of essential operations management principles with this easy to read introduction to the subject "This textbook provides valuable insight into the essentials of directing, designing, delivering and developing operations.
Meer
