Xavier van Leeuwe (1975) leidt de afdeling Consumenten bij Mediahuis, waar hij verantwoordelijk is voor het welzijn van ruim tweehonderd medewerkers en het genereren van voldoende inkomsten.
Meer over de auteursThe Human Touch
Improving Resilience and Agility in Organizations Step-by-Step
Paperback Engels 2020 1e druk 9789047014447Samenvatting
Two young media executives knew their organisation faced epic change – or a swift collapse. They deftly applied smart data and technology, but the quantum leap lay elsewhere: in the connections between people, within and beyond their companies.
Xavier van Leeuwe and Matthijs van de Peppel describe their journey, as adventurers and raconteurs, dreamers and learners. How they and their teams ventured to greater heights, and built robust client relationships. In The Human Touch, they share the experiences they gathered, the insights gained, the inspiration found in literature and the tools they mastered.
'A brilliant, practical manual on how to cope with disruption, based on culture and being human. An absolute must.' - Peter Hinssen, serial entrepreneur, CEO of Nexxworks and author of The Day After Tomorrow
'The authors do an excellent job of joining together their personal experiences with an anthology of modern management theories and modelling.' - Robert-Jan van Berckel, People Partner Northern Europe, Google
Specificaties
Lezersrecensies
Over Matthijs van de Peppel
Inhoudsopgave
Introduction: what the media business can
teach you about disruption
Structure of the book
Part I – Organizational culture
1. The mission as a foundation
2. Connecting to the other
3. Connecting the whole organization
Part II – Employees
4. The right employees
5. Motivated employees
Part III – Customers
6. The right customers
7. Engaged customers
Stay connected
More inspiration
About the authors
Sources
Rubrieken
- advisering
- algemeen management
- coaching en trainen
- communicatie en media
- economie
- financieel management
- inkoop en logistiek
- internet en social media
- it-management / ict
- juridisch
- leiderschap
- marketing
- mens en maatschappij
- non-profit
- ondernemen
- organisatiekunde
- personal finance
- personeelsmanagement
- persoonlijke effectiviteit
- projectmanagement
- psychologie
- reclame en verkoop
- strategisch management
- verandermanagement
- werk en loopbaan